813 Foundry support covers storefront access, payment or order verification, secure product delivery, corrupted or missing files, and product-license questions.
Please retain the original order receipt, purchaser email address, and product name. Providing those details helps locate and verify the order efficiently.
If a secure download link expires or a delivered ZIP cannot be opened, contact support with the order receipt so the purchase can be verified and delivery can be restored.
Unless a product listing expressly states otherwise, purchases do not include custom design work, unlimited revisions, business consulting, or additional redistribution rights.
Support requests are reviewed as reasonably practical. No guaranteed response-time or service-level commitment is included unless expressly stated in writing for a specific service.
Email [email protected].